Effective Date: December 23, 2024
Custom Balls and Gears (“we,” “our,” or “us”) operates the website customballsandgears.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our products. It also outlines your rights regarding your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable United States privacy laws.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Data
- Name
- Email address (e.g., anum.piracha@gmail.com)
- Billing and shipping address (e.g., Frisco, Texas)
- Phone number
- Payment details (processed securely via third-party payment processors)
1.2 Non-Personal Data
- Browser type and version
- IP address
- Device type and operating system
- Pages visited and time spent on the Website
- Cookies and tracking technologies (e.g., Google Analytics)
2. How We Use Your Data
We use your data for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order, updates, and offers.
- To improve our Website and services.
- To comply with legal obligations.
- For marketing purposes, where permitted by law.
3. Legal Basis for Processing Data
Under GDPR, we rely on the following legal bases for processing your data:
- Contractual Necessity: To fulfill your purchase orders.
- Consent: When you sign up for newsletters or agree to cookies.
- Legal Obligation: Compliance with applicable laws.
- Legitimate Interests: Improving our services and Website functionality.
4. Data Sharing
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors for payment processing, shipping, and marketing.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
Under GDPR and applicable laws, you have the following rights:
6.1 Access and Correction
You can request access to your data and correct inaccuracies.
6.2 Erasure
You can request the deletion of your personal data, subject to legal obligations.
6.3 Data Portability
You have the right to receive your data in a structured, commonly used format.
6.4 Objection and Restriction
You can object to data processing or request restrictions under certain conditions.
6.5 Withdrawal of Consent
You can withdraw your consent at any time for activities based on consent.
To exercise your rights, contact us at anum.piracha@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
- Encryption of sensitive data during transmission.
- Secure server and hosting environments.
- Regular security audits and updates.
8. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.
9. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us to delete it.
10. International Data Transfers
If you are accessing our Website from outside the United States, please note that your data may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
12. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us:
Custom Balls and Gears
Email: anum.piracha@gmail.com
Address: Frisco, Texas
By using our Website, you agree to this Privacy Policy. Thank you for trusting Custom Balls and Gears with your personal data.