Terms & Conditions

Effective Date: December 24, 2024

Welcome to customballsandgears.com (the “Website”), owned and operated by Custom Balls and Gears (the “Company”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our customized balls and sportswear. By accessing or using the Website, you agree to comply with and be bound by these Terms.

1. General Information

Business Name: Custom Balls and Gears
Website Name: customballsandgears.com
Business Address: Frisco, Texas, United States

2. Acceptance of Terms

By accessing or using this Website, you confirm that you are at least 18 years old or have the permission of a legal guardian to use this Website. If you do not agree with these Terms, you must not use our Website or purchase any products from us.

3. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are made constitutes acceptance of the updated Terms.

4. Products and Services

  1. Customization: We offer customized balls and sportswear tailored to your specifications. All customizations must be submitted through the Website during the order process.
  2. Accuracy: While we strive to accurately display product images and descriptions, minor variations in color or design may occur. These differences will not constitute grounds for refund or return unless specified under Section 9.

5. Pricing and Payment

  1. Pricing: All prices listed on the Website are in U.S. dollars and exclude applicable taxes and shipping costs, unless otherwise stated.
  2. Payment Methods: We accept major credit cards, debit cards, and other payment methods specified at checkout.
  3. Errors: In the event of pricing errors, we reserve the right to cancel or adjust orders to reflect the correct pricing.

6. Order Processing and Shipping

  1. Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse any order for any reason.
  2. Shipping: Shipping times and costs will be provided at checkout. We are not liable for delays caused by shipping carriers.
  3. International Shipping: At this time, we only ship within the United States.

7. Returns and Refunds

  1. Customized Products: Due to the personalized nature of our products, returns are not accepted unless the product is defective or the customization differs from your submitted design.
  2. Refund Requests: To request a refund for defective products, contact us at anum.piracha@gmail.com within 14 days of receiving your order. Provide your order number and proof of defect.

8. User Accounts

  1. Account Creation: You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials.
  2. Account Termination: We reserve the right to terminate your account for any violation of these Terms.

9. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is owned by Custom Balls and Gears or licensed for use. Unauthorized use of any content is strictly prohibited.

10. Disclaimer of Warranties

We provide the Website and its content on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

Custom Balls and Gears will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through the Website.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes will be resolved exclusively in the courts located in Texas.

13. Contact Information

If you have any questions about these Terms, please contact us:

By using customballsandgears.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.